Shipping & Delivery
Shipping methods
We express ship to over 185 countries worldwide so you will receive your order in 3-5 working days. Orders are shipped via DHL or UPS Standard. All shipments sent by The Real Luxury are insured against theft and accidental damage. Please be aware that we cannot deliver to post office boxes.
Orders placed on The Real luxury are processed and sent during our main service hours, Monday to Saturday, from 7:00 AM till 7:00 PM CET. The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.
Shipping costs and delivery times
Shipping costs for orders over EUR 450 are free of charge (standard delivery option only).
Please, refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:
Destination | Shipping method | Shipping costs | Delivery times |
European Union | DHL Express | 20.00 EUR | 1-2 business days |
European Union | UPS Standard | 14.00 EUR | 2-3 business days |
Track your status
Once you have placed your order and we ship the item, you will receive an email confirmation with DHL or UPS tracking number. You can check or track the status of your order in 'My purchases' section of your TheRealLuxury user account one to two hours after receiving the email.
More delivery countries
Asia, Americas, Oceania.
Have More Questions?
We are here to help.
Contact us via e-mail info@therealluxury.com or call +386 30 305 443