Shipping & Delivery
Shipping methods
We express ship to over 185 countries worldwide so you will receive your order in approx. 7 working days. Orders are shipped via DHL Express. All shipments sent by The Real Luxury are insured against theft and accidental damage. Please be aware that we cannot deliver to post office boxes.
Orders placed on The Real luxury are processed and sent during our main service hours, Monday to Saturday, from 7:00 AM till 7:00 PM CET. The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.
Shipping costs and delivery times
Please, refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination:
Destination | Shipping method | Shipping costs | Delivery times |
European Union | DHL Express | 25.00 EUR | 1-2 business days |
Other | DHL Express | 35.00 EUR | approx. 7 business days |
Track your status
Once you have placed your order and we ship the item, you will receive an email confirmation with DHL. You can check or track the status of your order in 'My purchases' section of your TheRealLuxury user account one to two hours after receiving the email.
Have More Questions?
We are here to help.
Contact us via e-mail info@therealluxury.com or call +386 40 88 24 23