Resale

Start a new chapter for exceptional pieces with our resale service.

At TheRealLuxury, we offer a considered and discreet way to give pre-loved luxury pieces a new life. From initial evaluation to presentation and sale, our experienced team manages every stage with care, providing a seamless experience for clients wishing to part with items they no longer wear or use.

Each piece submitted for resale undergoes a professional assessment of its authenticity, condition and current market positioning. Based on this evaluation, our specialists provide an appropriate valuation and advise on the most suitable approach to sale. Accepted items are carefully prepared and presented through TheRealLuxury Archive, where they are introduced to clients seeking distinctive pre-loved pieces from the world's most renowned luxury Houses.

Throughout the process, we combine specialist knowledge with a highly personalised approach, ensuring that every item is represented with the attention it deserves. From pricing and presentation to communication with prospective buyers, each detail is handled professionally and transparently, allowing you to sell with confidence while entrusting the process to our team.

Have a luxury piece you no longer use? Visit our ARCHIVE page to submit your pre-loved item for consideration and discover our resale service.

If you need help, please contact our Client Services at customercare@therealluxury.com or via WhatsApp at +386 40 88 24 23.

Authentication

True luxury begins with authenticity.

At TheRealLuxury, every authentication is carried out with the utmost care, precision and discretion. Our experienced specialists carefully examine each item to verify its authenticity, provenance and overall condition, providing complete confidence whether you are purchasing, selling or preserving your luxury pieces.

Every authentication includes a meticulous expert assessment together with a review of available documentation, serial numbers, date codes and other identifying characteristics. Successfully authenticated items are issued an official TheRealLuxury Authentication Certificate, providing trusted documentation for future ownership, resale or insurance purposes. Clients considering the sale of an authenticated item may also benefit from professional resale consultation through TheRealLuxury Archive.

Our authentication process is founded on expertise, experience and meticulous attention to detail. Every assessment is performed independently and in accordance with the highest professional standards, ensuring confidence in every decision while preserving the integrity of every piece entrusted to us.

To arrange an authentication, please contact our Client Services at customercare@therealluxury.com or via WhatsApp at +386 40 88 24 23.

Valuation

Every luxury piece tells a unique story. Understanding its true value requires more than market data – it demands expertise, experience and a deep appreciation of craftsmanship, provenance and rarity.

At TheRealLuxury, our professional valuation service is founded on independence, integrity and a personalised approach. Whether for resale, insurance or private collection management, every assessment is carried out with the utmost care, providing clients with valuations they can rely on with complete confidence.

Every item is individually evaluated by our specialists, taking into account its condition, rarity, provenance, craftsmanship and current market demand. Upon completion, you will receive a professional valuation report documenting our assessment together with the recommended market value. Should you decide to sell your item, our specialists will also be pleased to advise you on the most suitable resale opportunities through TheRealLuxury Archive.

To arrange a valuation, please contact our Client Services at customercare@therealluxury.com or via WhatsApp at +386 40 88 24 23.

Repair & Restorations

Exceptional craftsmanship deserves exceptional care.

At TheRealLuxury, we offer professional repair and restoration services designed to preserve the beauty, functionality and long-term value of your luxury pieces. Whether restoring a cherished handbag, refreshing a pair of shoes or caring for fine leather accessories, our services help extend the life of the items you value most.

All restoration work is entrusted to our trusted partner, Whizzfix, whose experienced artisans specialise in the care of luxury handbags, footwear and leather goods.

Our restoration services include deep cleaning to remove impurities while revitalising delicate leathers, suede and other premium materials; colour restoration to revive faded leather, correct scuffs and restore its original richness; expert repairs of stitching, straps, hardware and other components; protective treatments that help repel moisture and minimise staining, particularly on light-coloured leathers and delicate fabrics; as well as bespoke restoration solutions tailored to unique repairs and individual client requests.

As a TheRealLuxury client, you also enjoy an exclusive 5% preferred rate on all restoration services provided by Whizzfix.

To request a quotation, please contact our Client Services at customercare@therealluxury.com or via WhatsApp at +386 40 88 24 23. Kindly include several photographs of your item together with a brief description of the requested restoration.

Rental

Luxury is meant to be experienced.

TheRealLuxury offers a carefully curated rental service, providing access to exceptional luxury pieces for editorial productions, media projects, creative collaborations and selected special occasions. Whether for a fashion shoot, advertising campaign, red carpet appearance or brand activation, our collection allows clients to experience remarkable pieces without permanent ownership.

Our rental service is tailored to the needs of each project and includes carefully selected pieces for magazines, digital publications, television productions, photographers, stylists, content creators and brand partnerships. Rental periods are arranged individually to ensure maximum flexibility while maintaining the highest standards of care. Subject to availability, selected rental pieces may also be available for purchase.

Private client rentals will be introduced in the near future.

To enquire about availability or discuss your upcoming project, please contact our Client Services at customercare@therealluxury.com or via WhatsApp at  +386 40 88 24 23.

FAQ

We provide standard and express delivery to suit your needs. Shipping times and costs are shown at checkout.

Free shipping is available on orders over a certain amount. Check our Shipping Policy for details.

We deliver worldwide, with availability depending on local couriers. At checkout you’ll see if shipping is possible to your country.

Yes, once your order ships you’ll receive a tracking link by email. This allows you to monitor its progress until it reaches you.

Import duties or taxes may apply depending on your country’s regulations. Customers are responsible for covering these extra charges.

If you’re nearby, you can choose free in-store pickup at checkout. You’ll receive a notification once your order is ready for collection.

Afterpay is available in selected regions. At checkout, you’ll see if the option is supported in your country before completing payment.