Information on data protection
Use of this website may involve the processing of personal data. The following information will give you an overview of these processes to facilitate your understanding of them. To ensure fair processing, we would also like to inform you about your rights under the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
The RealLuxury is responsible for data processing.
1. Contact information
If you have any questions or suggestions about this information or would like to contact us to assert your legal rights, please direct your request to:
2. TheRealLuxury business purpose and mode of operations
TheRealLuxury operates an international online marketplace for new, second-hand and limited edition designer fashion and accessories under the brand TheRealLuxury, where private and commercial users can buy and sell products. TheRealLuxury handles all aspects of online sales for sellers, from item descriptions and photos to secure storage and payment processing, packaging and shipping through logistics partners to marketing through different marketing channels. An important aspect of online sales is the need to inform and advise potential buyers about the products on offer.
For every product sold, buyers can rely on authenticity and quality testing carried out by TheRealLuxury experts.
TheRealLuxury facilitates communication between potential buyers and suppliers, in particular with regard to price negotiations and offers.
TheRealLuxury actively supports both buyers and sellers and offers the following non-promotional email services to registered users:
- sending price reduction notifications on products in the shopping basket and on the wish list;
- facilitating price enquiries from interested buyers for the purpose of price negotiation to support the purchase of products;
- managing email correspondence in case of payment problems and cancellations;
- Providing information on TheRealLuxury as a support tool for first time registered users;
- Informing sellers about questions from potential buyers;
- Advising sellers on how they can improve the chances of selling items;
- Sending notifications about the filters/search agents we use.
The provision of these services requires the processing of personal contact details such as names, addresses, email addresses and telephone numbers. This information is necessary, for example, for the dispatch of ordered goods or for notification purposes when products are reserved.
TheRealLuxury is committed to supporting both buyers and sellers who offer the following telephone services to registered users:
- Answering questions about the products offered by the service;
- Providing support for payment issues;
- Responding to questions about sending and placing orders.
- Have you opened the newsletter? Which links did you click on?
- When did you visit our website and for how long? Which products and categories did you view?
- When did you make a purchase and what did you buy? From which category and for what amount?
- Did you cancel your order?
- 'Google Maps' to display maps;
- Google Translate, which can be used to translate text on our website into another language;
- In accordance with Article 15 of the GDPR and Article 34 of the BDSG, you have the right to request information about whether and to what extent we process personal data about you.
- You have the right to ask us to correct your data in accordance with Article 16 GDPR.
- You have the right to request that we delete your personal data in accordance with Article 17 of the GDPR and Article 35 of the BDSG.
- You have the right to restrict the processing of your personal data in accordance with Article 18 of the GDPR.
- You have the right to receive the personal data you have provided to us in a structured, current and machine-readable format and to transfer it to another person in charge of processing your data, in accordance with Article 20 of the GDPR.
3. Provision of general information on data processing
The use of this website may lead to the processing of personal data. The term "personal data", in accordance with data protection legislation, refers to any information relating to an identified or identifiable person. Personal data also includes IP addresses. An ISP assigns an IP address to each device connected to the Internet, which enables it to send and receive data. We collect information that you voluntarily provide when you use the Site. In addition, we automatically collect some information about your use of the Site when you visit the Site.
Legal principles underlying data processing
We process personal data in accordance with the relevant data protection regulations, in particular the GDPR and the BDSG. We will only process data if legally permitted to do so. When using this website, we only process personal data with your consent (Article 6, paragraph 1, sentence 1, letter a GDPR) and for the following purposes: For the performance of our contractual obligations towards you or at your request for the performance of our pre-contractual agreement (Article 6 (1) sentence 1 letter b GDPR), for the performance of a legal obligation (Article 6 (1) sentence 1 letter c GDPR) or for the pursuit of our legitimate interests or the legitimate interests of a third party, unless your or their fundamental rights and freedoms requiring the protection of your personal data are overriding (Article 6 (1) sentence 1 letter f GDPR). The processing of the applicant's data is carried out solely for the purpose of establishing the employment relationship on the basis of Article 26, paragraph 1, BDSG.
Duration of storage
Unless otherwise stated in the following information, we store data only as long as necessary to achieve the purpose of processing or to fulfil our contractual or statutory obligations. Such statutory retention obligations may arise in particular from commercial legal or tax regulations.
Technical service providers
Unless otherwise stated in the following information, the data will be processed on servers operated by technical service providers that we have commissioned for this purpose. Such service providers receive detailed instructions for the processing of the data and are contractually responsible for implementing appropriate technical and organisational measures to ensure data protection.
Revocation of consent
If you have given us separate consent to process your data, you can revoke this consent at any time in accordance with Article 7, paragraph 3, GDPR. Such revocation does not affect the lawfulness of the processing that took place on the basis of the consent until the revocation of the consent.
4. Contact form
There is a contact form on our website which you can use to send us a message. The transmission of your data will be encrypted.
The legal basis for the data processing is Article 6, paragraph 1, sentence 1, letter b, GDPR. All data fields marked as mandatory are necessary for the processing of your request. If you do not provide us with your data, we will not be able to process your request. Any additional data is provided voluntarily by the user. Alternatively, you can contact us at the email address we have provided for you.
5. Services for registered users
In order to provide registered users with the email and telephone services described in section 2, we process your personal data such as the customer's name, email address, telephone number, if available, and details of the service requested. The data we receive is processed for the purpose of providing the service. We process the data in accordance with Article 6, paragraph 1, sentence 1, letter b, GDPR.
6. Processing of server log files
When using our website for information purposes only, general information is initially automatically stored (i.e. not by registration) and sent by your browser to our server. By default, this information includes: browser type/version, operating system used, access page, previously visited page (reference URL), IP address, date and time of server request and HTTP status code.
We process this data in order to fulfil our legitimate interests, taking into account the legal principles based on Article 6, paragraph 1, sentence 1, letter f, GDPR. This processing is necessary for the technical administration and security of the website. The stored data will be deleted after seven days, unless there is a reasonable suspicion of unlawful use based on specific evidence that requires further examination and processing of the information.
7. Registration and Login
To access certain functions of the website, registration on the website is required. The required information can be found in the registration form. It is crucial that all information items marked as required are filled in so that the registration can be completed. The data provided will be processed for the purpose of rendering services. The processing of that data is based on the legal provisions of Article 6, paragraph 1, sentence 1, letter b, GDPR.
8. Facebook Connect
You can also register via Facebook (Facebook login). You can use your existing Facebook user account for this purpose. The Facebook login allows you to use this registration option for our website.
If you want to log in to our website via your Facebook account, you will be guided directly to Facebook in the initial step. Facebook will ask you to log in or register. Under no circumstances will we be able to obtain your personal access data (user name and password) in this process.
In a second step, you will connect your Facebook profile to our service. At that time, you will also learn which data from your Facebook profile will be transferred to us. As a rule, this includes your 'public information' on Facebook and any information that you share or make publicly available for a given application. This usually includes your name, profile and cover picture, gender, networks, user name (Facebook URL) and user ID (Facebook ID). To be able to contact you outside of Facebook, we also use your email address stored on Facebook. For an overview of the information that is public on your profile, see the settings menu on your Facebook profile (https://www.facebook.com/settings?tab=applications).
The legal basis for data collection and storage is your consent within the meaning of Art. 6 para. 1 sentence. 1 letter a GDPR. If you would like to disconnect Facebook Connect from our service or revoke your consent, please log in to Facebook and make the necessary changes to your profile. We will then no longer be authorised to use information from your Facebook profile.
Facebook Inc. is certified under the Privacy Shield Agreement warranting compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
We offer the possibility to comment on the articles listed on our website. As a user, you will be able to ask the seller a question. Registration is required to use this service. When a comment is added, the corresponding username assigned to the article will be displayed. Any other information you provide (e.g. in a comment) is voluntary.
The legal basis for storing your email address is Article 6, paragraph 1, sentence 1, letter f, GDPR. We only use your personal data in the event that a third party reports a comment to us as unlawful and if we need to review such an incident. We store your data for as long as your comment is publicly visible.
We do not check comments before they are published. However, we expressly reserve the right to delete your comments if they are determined by a third party to be unlawful. You may object to the storage of the above data at any time. In this case, we should remove your comments from our website.
10. Processing of data to facilitate purchases
If you order a product through our website, we only process your personal data in order to process the transaction or to give you access to the product. When processing your booking or order, we only process the data you have entered in the data fields. If you choose to pre-pay, we will not collect any additional data.
In order to be able to deliver the products you have ordered, we will pass on the information necessary for delivery to one of our suppliers as specified in your order.
The legal basis for the processing of data is Article 6, paragraph 1, sentence 1, letter b, GDPR. All data fields marked as mandatory are necessary for the processing of your reservation or order. If you do not complete these fields, we will not be able to process your booking or order. Any additional data is provided voluntarily by the user.
We use various payment processors to process payment and purchase transactions and we describe their services in the following section:
Credit card payments
We offer you the possibility to pay by credit card. Please note that the payment processor is solely responsible for collecting and processing the payment information.
You also have the option to make payments using PayPal. Please note that PayPal (Europe) S.à r.l. et Cie, S.C.A., based in Luxembourg, is responsible for collecting and processing the relevant payment information.
PayPal transmits to us your address data stored with PayPal, which we process exclusively for handling contractual transactions. The legal basis is Article 6, paragraph 1, sentence 1, letter b, GDPR.
Further information on PayPal ‘s data protection policy can be found at: https://www.paypal.com/en/webapps/mpp/ua/privacy-full?locale.x=en_EN#r5.
Additional payment processors
You have the option to pay by “Instant Bank Transfer” provided by Sofort GmbH. We also use GiroPay, GIROPAY GMBH, Heidelpay, EPS and IDEAL as payment processors. Please note that the payment processor is solely responsible for collecting and processing payment information.
If a purchaser decides to pay by instalments, they are subject to a credit check. Data is transferred to credit reference agencies by and on behalf of Universum Payment Solution GmbH. These agencies provide them with information and possibly credit information based on mathematical and statistical processes (probability and/or score values), the calculation of which uses address information and other details.
You can apply for a job on the job vacancies on our website. For this purpose, we collect personal information from you, including your name, CV, covering letter and other content you have provided. We use a service provider to screen our applications, acting solely on our behalf in accordance with the legal requirements for processing orders.
Your personal application data will only be collected, stored, processed and used for purposes related to your interest in current or future employment with us and for the processing of your application. Your online application will only be processed and reviewed by members of our staff who have been assigned to that task. All employees entrusted with the processing of your data must maintain the confidentiality of your data.
If we are unable to offer you a job, we will keep the information you have provided for up to six months after the application process has closed in order to answer any questions about your application and non-acceptance. This does not apply if legal provisions prevent deletion, if extended retention is necessary to provide evidence or if you have expressly agreed to a longer retention period.
The legal basis for data collection is Article 26, paragraph 1, BDSG. If we store your applicant data for six months with your explicit consent, we ask you to withdraw your consent at any time in accordance with Article 7, paragraph 3, GDPR. Such revocation does not affect the lawfulness of the processing that took place up to the moment the consent was revoked.
In the following section, we inform you about our newsletter, as well as about other types of commercial email, e-mails and your rights to object. By subscribing to our newsletter, you accept to receive it and agree to the following procedures. The legal basis is your consent in accordance with Article 6, paragraph 1, sentence 1, letter a, GDPR.
Subscription to our newsletter will be completed using a double opt-in procedure, which also serves to confirm your email address. This confirmation is necessary to prevent fraudulent subscription with other email addresses. Subscriptions to the newsletter are logged to record the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Any changes to your details, also stored with the delivery service provider, will be recorded.
Transactional emails that are closely related to buying and selling, such as order confirmations, are sent using an external service provider Mailchimp (The Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000 Atlanta, Georgia 30308).
Mailchimp is certified under the Privacy Shield Agreement and ensures compliance with European data protection legislation:
Please note that we evaluate your user behaviour when sending newsletters and transactional emails.
Emails sent by Mailchimp contain cookies that are retrieved by the mail service provider's server when the email is opened. As part of this access, technical information about your browser and system, IP address, time and locations of access (identifiable via IP address) is temporarily captured. This information is used for technical improvements or to better capture audiences and their reading behaviour based on locations (which can be identified by IP address) or time of access to the Services. The emails sent contain web beacons, also called pixels, which are used to analyse the emails. They are single pixel image files that lead to our website and allow us to assess your user behaviour. We do this by collecting web beacons that are assigned to your email address and linked to your personal ID. The links contained in the newsletter also contain these beacons.
Emarsys also stores cookies on your computer via your web browser. Cookies and the IDs they contain are not linked to your name, address, email address or other personal information unless you have explicitly given us permission to send you information tailored to your interests. The mailing service provider uses these cookies to recognise your browser so that we can track your movements around our website and record and determine the success of certain marketing actions. We use this information to improve our website and email newsletters, in particular by tailoring our information and offers to the individual interests and needs of our users.
The analysis of the newsletter is based on Article 6, sentence 1, letter f, GDPR. We are entitled to an anonymised analysis of user behaviour in order to optimise both the website and advertising.
We use the data obtained from Emarsys to create a pseudonymous user profile in order to provide you with a newsletter tailored to your interests. The following information is collected:
The data collected in this way is stored on a server within the European Union.
You can unsubscribe from our newsletter at any time. You can do this by using the link at the bottom of each of our newsletters or by sending a message to the email address listed under Contact.
Unfortunately, it is not possible to cancel the distribution by the service provider or the statistical evaluations separately, instead the entire subscription must be cancelled.
14. Newsletter without consent
If we receive your email address in connection with the purchase or sale of a product or service and you have not objected, we reserve the right to email you similar products to those already purchased in our product range on a regular basis.
If you do not wish to do so, you may object at any time by sending an email to: email@example.com without incurring any charges other than the cost of transmission at the applicable standard rates. In addition, each newsletter contains a separate unsubscribe link.
16. Analysis of our website
We only use Google Analytics with IP anonymisation enabled. This means that Google will reduce the IP address of users in member states of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the entire IP address be transferred to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser will not be mixed with other Google data. Users can prevent cookies from being stored by setting their browser software accordingly. You can also prevent the information generated by a cookie by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpag.... If you visit our website via a mobile device, you can deactivate Google Analytics by clicking on this link.
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. The use of this service is motivated by our legitimate interest in evaluating user behaviour on our website in order to adapt the design to the user's needs.
If you visit our website via a mobile device, you can deactivate Google Analytics by clicking on this link.
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. The use of this service is motivated by our legitimate interest in evaluating user behaviour on our website in order to adapt the design to the user's needs.
Google is certified in accordance with the Privacy Shield Agreement and guarantees compliance with European data protection legislation (https://www.privacyshield.gov/...).
Matomo web analytics
Any data processing is carried out in accordance with our legitimate interests and is based on the legal provisions of Article 6 paragraph 1 sentence 1 f GDPR. Through our processing activities, we aim to optimize our offer while reducing the processing of personal data to an absolute minimum.
You can block the processing of your data completely at any time. To this end, you can block advertising content and tracking services by extending your browser or prevent cookies from being stored by means of your browser settings. Below, Matomo can object to the processing of your data with a simple click of the mouse. In this case, an opt-out cookie will be stored in your browser. As a result, Matomo will not collect any session data. If you delete the cookies in your web browser, the exclusion cookies will also be deleted. Therefore, it must be reactivated on your next visit.
We use the services of Webtrekk GmbH, Boxhagener Str. 76-78, 10245 Berlin for the statistical evaluation of our website. Webtrekk's services enable us to collect statistics on how consumers use our website. The data collected will be used to improve and optimize our offer. Webtrekk will collect and evaluate the data provided by your browser.
Personal identification is not possible at any time. All data collected is only used to create anonymous user profiles for the generation of online statistics. The data collected by Webtrekk will not be used to identify individuals without their consent.
Any processing of data is carried out in accordance with our legitimate interests and is governed by the legal provisions of Article 6, paragraph 1, sentence 1, letter f, GDPR. Through our processing activities, we aim to optimise our offer while minimising the processing of personal data to an absolute minimum.
If you wish to object to the collection and storage of your data, please visit the following link https://www.webtrekk.com/en/legal/opt-out-webtrekk/. Under the option "Limitation of liability for data storage", you have the option to add a cookie on your device to opt out.
17. Tracking and retargeting
Re-targeting on Criteo
We use technologies from Criteo SA, 32 Rue Blanche, 75009 Paris, France (Criteo). When you visit our website, a Criteo cookie stores information about your behaviour on our website (e.g. offers clicked). Criteo uses this information at its own discretion and at its own risk to serve you relevant advertisements from third party websites.
We may share information, including technical identifiers, from your registration information on our [website/app] or our CRM system with criteo. This allows us to integrate your devices and/or environments and provide you with a seamless user experience with the devices and environments you use. For more details on these linking capabilities, please refer to the privacy policies found on the platforms mentioned above or see the explanations below.
The legal basis for the processing is Article 6, paragraph 1, sentence 1, letter f, GDPR. Any processing serves our legitimate economic interests.
Criteo provides information on the processing of personal data, including the possibilities to withdraw consent, at https://www.criteo.com/en/privacy/. You can also prevent the logging of information generated by a cookie. To do this, please visit the following websites:
b. Facebook (visitor action pixel)
We use the 'visitor action pixel' by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or, for EU residents, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ('Facebook').
Visitor action pixels allow us to track the behavior of users after they have been directed to our website by clicking on a Facebook ad (so-called „Conversion“). They can also be used to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook about whose activities we will inform you to the best of our ability. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy (https://www.facebook.com/about/privacy/).
The visitor action pixel is triggered by Facebook when you visit our website and may place a cookie on your device. If you then log in to Facebook or visit Facebook when logged in, your visit to our online offering will be noted in your profile. The data collected about you is still anonymous to us and will not provide us with any information about user identity. However, Facebook stores and processes data in a way that can be connected to the individual user profile and may be used by Facebook for its own market research and advertising purposes.
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR and serves our legitimate economic interests.
You can object to being recorded by the Facebook pixel as well as the use of your data to display Facebook ads at the following address: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy Shield Agreement and warrants to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Facebook Custom Audiences
The legal basis for such processing is Article 6, paragraph 1, sentence 1, letter f, GDPR. If you wish to block the use of Facebook's website target groups in the future, you can do so at https://www.facebook.com/ads/website_custom_audiences.
Facebook is certified in accordance with the Privacy Shield Agreement and ensures compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Google Marketing Services
We use the marketing and remarketing services of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. These services enable us to serve more targeted advertisements by presenting ads that are tailored to user preferences. Remarketing allows us to show ads and products to users who are interested in other sites on the Google network. For these purposes, Google executes code and embeds so-called (re)marketing tags when you visit our website. These are used to store a single cookie, i.e. a small file, on the user's device (comparable technologies can also be used instead of cookies). Cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file keeps track of the websites visited, the content of interest and the types of offers made. In addition, technical information about the browser and operating system, referring websites, time of visit and further information about the use of the online offer are stored. User IP addresses are also logged. With regard to Google Analytics, it should be noted that IP addresses are truncated in the Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area.
All user data will only be processed as pseudonymous data. Google does not store names or email addresses. Therefore, all displayed advertisements are not displayed specifically for an identifiable individual, but for the owner of the cookie. This data is collected by Google, transmitted to servers in the USA and stored.
One of the Google marketing services we use is the online advertising programme Google AdWords. In the case of Google AdWords, each AdWords customer receives a different conversion cookie. As a result, cookies cannot be tracked through AdWords customer websites. The data collected by the cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. AdWords customers see the total number of users who clicked on their advert and were redirected to the page with the conversion tracking tag. However, they will not receive any information that personally identifies users.
Google's services are used through Google's tag manager. For more information about Google's use of data for marketing purposes, see the overview page: https://policies.google.com/technologies/partner-sites?hl=en-US.
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. If you wish to object to interest-based advertising by Google Marketing Services, you can use the opt-in and opt-out options offered by Google: http://www.google.com/ads/preferences.
Google is certified under the Privacy Shield Agreement and guarantees to comply with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Microsoft Bing ads
We use Bing Ads, a conversion and tracking tool from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, Microsoft) on our website. Microsoft stores cookies on users' computers to facilitate the analysis of the use of our online offerings. This requires that the user has come to our website through a Microsoft Bing Ads ad. Both Microsoft and we can detect when a user has clicked on an advert, been redirected to our online offer and reached a predefined landing page. Only the total number of users who clicked on a Bing ad and were then directed to a landing page (conversions) will be visible. No IP address will be stored. No other personal data identifying the user is disclosed.
Further information on data protection and how cookies are handled in Bing ads can be found in Microsoft's data protection statement: https://privacy.microsoft.com/....
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. If you do not wish to participate in the Bing Ads tracking process, you can withdraw your consent here: http://choice.microsoft.com/en....
Microsoft is certified under the Privacy Shield Agreement and guarantees to comply with European data protection law (https://www.privacyshield.gov/...).
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. If you do not agree to the recording of your data, please go to the link below and select Disable: http://optout.ioam.de.
A cookie is placed on our website by the provider Tracedelight GmbH (Tracdelight GmbH, Arabellastrasse 23, 81925 Munich).
We set a cookie as soon as users click on the publisher's integrated product. This allows us to link publishers to product providers and keep accurate records of our affiliate and has no other purpose. The data will not be transferred to third countries. Your use of this service is governed by Article 6, paragraph 6, sentence 1, letter f, GDPR.
The legal basis for the use of this service is Art. 6, para. 1, sentence 1, letter f, GDPR.
You can disable cookies by selecting the appropriate browser settings.
Our website has a cookie set by Outbrain (Outbrain UK Limited, 5 New Bridge Street, London, EC4V 6JA). The cookie is used for native advertising. Outbrain helps TheRealLuxury to display content on publishers' websites and provide product suggestions to audiences. Visitors to the website are not personally identified.
This service is governed by Article 6, paragraph 1, sentence 1, point (f), GDPR.
If you object to the use of your data for this reason, you can disable the storage of cookies in the Tools/Internet Options section of your browser, restrict them to certain websites or set your browser to notify you when you receive a cookie. Please note that this may limit our ability to display our online offers or prevent us from giving you instructions on how to navigate our sites.
Our website has a cookie from ChannelPilot, an online marketing tool provided by Channel Pilot Solutions GmbH (Überseeallee 1, 20457 Hamburg). The data generated by the cookie about your use of the site, for example browser type/version, referrer URL (previously visited page), host name of the accessing computer (IP address), time of server request, is transmitted to the ChannelPilot server in Germany and stored there. The IP address sent by your browser via ChannelPilot will not be mixed with other ChannelPilot data. In addition, the IP address is only stored by ChannelPilot for a short period of time (usually a maximum of 24 hours) and then becomes unrecognisable. The caching is carried out for the sole purpose of detecting possible click fraud (bot detection). On behalf of TheRealLuxury, ChannelPilot will use this data to evaluate the performance of the associated online marketing channels.
The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR. You can prevent ChannelPilot from capturing and processing website-related user data generated by a cookie (including your IP address) by using the opt-out option available at the following link: www.channelpilot.de/optout.
The Website uses the services of Quantcast International Ltd, Beaux Lane House, Mercer St Lower, Dublin 2, D02 DH60, Ireland for audience measurement and advertising. These services allow us to serve more targeted adverts to present users with adverts that are of interest to them. As part of these services, the Quantcast website allows us to collect and analyse anonymous browser data using standard internet cookies. When you visit our website, the Quantcast cookie stores information about your behaviour on our website (e.g. offers clicked, shopping carts, purchases). Quantcast uses this information at its discretion and on its own authority to serve you relevant advertisements on third party websites.
We use this service to serve interest-based advertising to users and to optimize our online store. The legal basis for the use of this service is Article 6, paragraph 1, sentence 1, letter f, GDPR.
Quantcast Privacy Notice
18. Integrated services and third-party content
We use services and content provided by third parties ("Content") on our website. To facilitate integration, for technical reasons, you need to process your IP address so that the Content can be sent to your browser. Your IP address will therefore be forwarded to the relevant independent provider.
In any case, the data processing is carried out in order to protect our legitimate interests in the optimisation and economic operation of our website, and the legal basis for this service is Article 6, paragraph 1, sentence 1, letter f, GDPR.
The Java programming language is regularly used for content integration. You can object to the processing of data for this purpose by deactivating Java in your browser. Instructions and further security advice are available from the Federal Office for Information Security at https://www.bsi-fuer-buerger.d....
We have included content from the following third parties on our website:
Google is certified under the Privacy Shield Agreement and guarantees to comply with European data protection legislation (https://www.privacyshield.gov/...).
Trusted Shops GmbH
The Trusted Shops Trustbadge is integrated on this website, which displays our seal of approval and any collected ratings and offers Trusted Shops products to customers after they have placed an order.
This serves to protect our overriding legitimate interests for optimal marketing by facilitating a secure shopping experience in accordance with Article 6, paragraph 1, sentence 1, letter f, GDPR. The trust badge and the associated advertised services are provided by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is provided in the context of a data processing contract with a CDN (content delivery network) provider. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is guaranteed. Further information on data protection at Trusted Shops GmbH can be found here: https://www.trustedshops.de/im....
When you view a trust badge, the web server automatically saves a server log file, which also contains your IP address, the date and time of the viewing of the badge, the amount of data transferred and the requesting provider (data access), and documents the access. The data on the individual access is stored in a security database for vulnerability analysis. Log files shall be automatically deleted at the latest 90 days after creation.
Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing your order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. A neural parameter, i.e. an email address, which is concatenated with a one-way cryptographic function, is used to automatically check whether you, as a customer, are already registered to use the product. The email address is converted into a concatenated value before transmission, which cannot be decrypted by Trusted Shops. The parameter is automatically deleted after the match check.
This is necessary to meet the overriding legitimate interests of our and Trusted Shops in providing customer protection related to special order and transaction evaluation services in accordance with Article 6, paragraph 1, sentence 1, letter f, GDPR. Further details, including how to object, can be found in the Trusted Shops data protection statement above and in the trust badge.
The website uses the Kameleoon test and the web analysis service provided by Kameleoon GmbH. The software enables the analysis of user behaviour based on user segmentation. The analysis of the log file data allows us to find out how individual user segments visit the website, which landing pages they visit and how we can achieve an increase in the number of clicks.
As described above, cookies/local browser memory associated with a pseudonymised ID are used for the analyses. Your IP address is completely anonymised and will not be stored. The information generated by the cookie/local storage about your use of this website is sent to a Kameleoon server in Germany and stored there in aggregated and pseudonymised form. The IP address transmitted by your browser using Kameleoon is not combined with other Kameleoon data.
Kameleoon evaluates your use of the website and compiles reports on website activity so that we can regularly improve our services. The legal basis for the data processing is Article 6, paragraph 1, letter f, GDPR, and serves our legitimate interest to promote our products by optimizing them for the user.
You can prevent the storage of cookies/local memory by changing the relevant settings in your browser software. However, please note that if you do so, you may not be able to use the full functionality of this website. You can also deactivate Kameleoon tracking at any time (and prevent Kameleoon from collecting the data generated by the cookie relating to your use of the website and Kameleoon's processing of this data) by clicking on the following link: http://www.therealluxury.com#k....
If you are registered on our website, you can donate the proceeds from the products you sell to PLAN International through our website. In order for PLAN International to be able to issue you with a donation receipt, we will pass on your personal data to PLAN International Deutschland. If your details are not provided, a donation certificate cannot be issued. The information provided includes: first name, last name, postal address, email address and the amount of the sales proceeds. The legal basis for the processing of the data is Article 6, paragraph 1, sentence 1, letter b, GDPR.
We use OneSignal (OneSignal, 2194 Esperanca Avenue, Santa Clara, CA 95054, USA) to send push notifications to users of our app. OneSignal processes usage data, your advertising ID and, if your device settings allow, location data. For more information, please visit: https://documentation.onesigna.... The legal basis for the data processing is Article 6, paragraph 1, point f, GDPR, and serves our legitimate interest to promote our products using user notifications. You can deactivate notifications from OneSignal by changing the settings of your device and thereby also withdrawing your permission to process your user data in the future.
We use the services of AUBII GmbH (Germany) on our website and for the management of the evaluation.
AUBII GmbH operates the rating platform at www.auszeichen.org, which provides online shops, service providers, real estate and other providers with a technical solution for professional rating management. This service requires customers to rate us and present the collected ratings in the form of a widget on our website. The Ausgezeichnet.org widget used on the website generates a technically necessary session cookie, which is automatically deleted after the session and used for server allocation. No personal data is transmitted.
We use the rating seal to increase transparency, improve our services and help establish trust. The processing therefore serves our legitimate interest in accordance with Article 6(1)(f) of the GDPR.
We use trustpilot A/S (Denmark) on our website and for the management of our ratings.
This service requires customers to rate us and presents the collected ratings in the form of a widget on our website. To collect ratings, we ask you to rate our products and services by email. As a result, personal data such as name, email address and reference number are processed by us and trustpilot. We send emails in accordance with Article 6, paragraph 1, point f, GDPR, in conjunction with Section 7 (3) UWG (Unfair Competition Law). We use the evaluation seal to increase transparency, improve our services and help build trust.
Ratings are displayed anonymously using a widget on our website. Further information on how we handle personal data at trustpilot can be found at https://support.trustpilot.com....
As a user of our services, you have the right to enforce your legal rights against us. In particular, you have the following rights:
Right of objection
Pursuant to Article 21 GDPR, you have the right to object to any processing governed by Article 6, paragraph 1, sentence 1, point (e) or (f) GDPR.
Data Protection Officer
You can reach our Data Protection Officer using the following contact details: firstname.lastname@example.org.
Lodging a complaint with the supervisory authority
If you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with a supervisory authority in accordance with Article 77 of the GDPR.